Frances Chen, Esq.

Frances Chen is a Managing Director in the Technology segment at FTI Consulting and is based in Hong Kong. Ms. Chen advises multinational corporations (“MNC”) and global law firms in developing strategies and formulating workflows for cross-border litigation, government and internal investigations and data privacy matters. She routinely advises clients across a wide range of industries, including healthcare and life sciences, financial institutions, pharmaceutical and biotech, technology and telecommunication.

As a licensed attorney, Ms. Chen combines her extensive industry experience and legal expertise to guide clients in navigating the complex legal and regulatory environments in China and beyond. She assists clients with designing and implementing data governance and compliance programs and manages multijurisdictional data privacy and cross-border data transfer in e-discovery matters. Ms. Chen focuses on providing value-added consulting services that are both cost-effective and result-oriented. As a recognized expert, Frances is a frequent speaker at international conferences and compliance trainings for executives and has served as a guest speaker for the E.M.B.A. program at IESE Business School on China’s business environment and government relations.

Ms. Chen received her J.D. from The University of Iowa College of Law and holds a B.A. in administrative science with a minor in Japanese from Colby College. Additionally, she is a member of the New York State Bar. Ms. Chen speaks English, Mandarin, Foo-Chow and Cantonese fluently.

Relevant Experience:

• Provided advisory services for a MNC technology company, including leading complex matters to help the client address risk and compliance concerns globally and reviewing and enhancing the global compliance program to address issues related to sanctions, fraud, data privacy, market intelligence, product risks and regulatory examination
• Advised a global fintech company regarding the implementation of trade compliance, export controls and anti-money laundering compliance measures to address vendor risk assessment and counterparty due diligence, algorithmic product screening, keyword and product list sourcing and cross-border risk analysis
• Led an e-discovery matter in China for an international life science company; formulated data collection and processing strategies, devised document review workflow and addressed other data-related challenges, including litigation hold measures and cross-border data export
• Led a data privacy project in China to ensure a client’s compliance with China privacy and data security legislations; conducted stakeholder interviews and identified processes and systems that require additional Personal Information Protection Impact Assessment (“PIPA”) review

Selected Publications:

• “Key Questions Answered for China’s Personal Information Protection Law,” CPO Magazine (2022)
• “Roadmap for cross-border data transfers: China’s new measures for security assessments,” IFLR (2022)